Terms & Conditions

Last Updated: November 2026 • Effective Date: January 1, 2026 • Governing Territory: Republic of India

Notice of Independent Facilitation & Intermediary Status: VinFast Auto Dealership Network (accessible via vinfastautopartner.online and associated web portals) operates independently to coordinate, evaluate, and assist commercial dealership inquiries from prospective automotive franchisees, business operators, and investors in India. Submitting an application on this platform represents an expression of commercial interest and does not, in itself, constitute a binding franchise agreement, contract, or guaranteed grant of territorial exclusivity.

1. Website Terms of Use & Eligibility

Please review these Terms & Conditions thoroughly before utilizing our digital portals or submitting a dealership application:

Legal Age & Capacity: Applicants must be at least 18 years of age and possess full legal capacity to execute commercial agreements and binding business representations under Indian contract law.
100% Free Portal Application: Submitting a dealership inquiry on this platform is completely free of charge. We do not charge or collect any online application, registration, or evaluation fees.
Accuracy of Information: You represent and warrant that all personal, contact, financial capacity, and business background details provided through our forms are authentic, truthful, and verified.
Nominative Fair Use of Trademarks: All brand trademarks, logos, badges, and vehicle model designations (including VinFast, VF 6, VF 7, and VinGroup) are the registered property of their respective trademark holders. Their presence on this site is made strictly under nominative fair use for descriptive and identification purposes in connection with dealership opportunities.
Prohibited Conduct: Users agree not to introduce automated bots, web scrapers, flood scripts, fraudulent submissions, or defamatory material to the platform.

2. Dealership Application & Evaluation Process

We follow a clear, transparent, and structured 4-stage evaluation process for all prospective dealership partners:

Step 01: Free Online Application Submission

The applicant submits their contact details (name, email, phone number), target city/state, and prior automotive or retail business experience through our secured digital intake form.

Step 02: Territory Screening & Feasibility Review

Our network planning team reviews territorial vacancy for the 2026 allocation cycle, regional demographic demand, and applicant profile readiness. Pre-qualified applicants are contacted within 24 to 48 business hours.

Step 03: Showroom Space & Commercial Review

Comprehensive evaluation of the proposed 3S/4S retail space (3,000 to 6,000 sq.ft.), road frontage, service bay layout, DC fast-charging capacity, and financial investment readiness.

Step 04: Executive LOI & Formal Bilateral Agreement

Upon mutual commercial alignment, an executive Letter of Intent (LOI) and formal bilateral franchise contract are executed between authorized corporate principals, followed by interior fit-out and opening vehicle inventory delivery.

3. Mutual Rights, Responsibilities & Obligations

Responsibilities of the Portal

Objective Evaluation: Conducting prompt, impartial, and objective assessment of all submitted inquiries.
Data Privacy & Security: Upholding complete confidentiality of applicant records under 256-bit SSL encryption.
Transparent Guidelines: Providing accurate showroom spatial specifications, DMS criteria, and vehicle lineup metrics.
Fee Transparency: Guaranteeing zero hidden charges, processing fees, or online payment demands on this portal.

Responsibilities of the Applicant

Truthful Declarations: Furnishing authentic, verifiable contact information, showroom dimensions, and business history.
Good Faith Inquiries: Submitting applications strictly with genuine commercial interest and investment readiness.
Confidentiality of Materials: Treating proprietary architectural CAD plans and commercial milestones with strict confidence.
Statutory Compliance: Ensuring full adherence to regional municipal zoning, environmental, and fire safety codes.

4. Disclaimer of Warranties & Limitation of Liability

This website, its content, and facilitation services are provided on an "as is" and "as available" basis. While we strive to maintain accurate vehicle performance data and market insights, we make no representations or warranties regarding future profit margins, unit sales volumes, or guaranteed territory grants. Under no circumstances shall the portal or its operators be liable for indirect, incidental, or consequential commercial damages resulting from application non-acceptance or business decisions made by the applicant.

5. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by, construed, and enforced in accordance with the substantive laws of the Republic of India. In the event of any commercial claim, controversy, or dispute arising out of portal use, competent courts in India shall possess exclusive jurisdiction.

6. Coordination Desk & Contact Details

For questions or formal clarifications regarding these Terms & Conditions, please reach out to our team:

Dealership Coordination Desk:
VinFast Auto Dealership Network India
Email: inquiry@vinfastautodealership.online
Working Hours: Monday to Saturday, 9:30 AM to 6:30 PM IST
Territory: Republic of India